29 July 2020
Jack Simpson
9 Gregory Ave
Hornby 8042
Dear Jack Simpson,
I appreciate you reaching out to our company. We are very sorry for the inconvenience that happened during your visit in our store. Due to Max’s inappropriate behaviour he was given a warning and had further customer service training. For consideration we are giving you a $50 voucher which you can spend in any department of our store. Again we are truly sorry for what happened and hope that you visit our store again and have a good time.
Kind Regards,
Rebecca Smith
Manager-Footwear
The Department Store
